Frequently Asked Questions

Find answers to common questions about our services, pricing, and policies

Preguntas Frecuentes

1. How long does it take to launch my website?

Basic: 15 business days
Pro: 30 business days

Projects are often completed sooner, but these are the average delivery timelines.

2. Can I use my own domain?

Yes. You can connect an existing domain or register a new one for your website.

3. What if I already have a website and want to switch?

If you already have a website, we will recreate your content within our structured system under your selected plan (Basic or Pro).

You will not be charged a redesign fee per page when starting with us.

4. How many design options are available?

We offer a curated selection of professionally designed templates. Each template is built on the same optimized technical structure but features different visual styles.

You can choose the one that best fits your brand.

5. What are considered minor changes?

Minor changes include visual and content adjustments within the existing template structure, such as:

  • Text edits
  • Image replacements
  • Video replacements
  • Color adjustments
  • Font updates (within available options)
  • Reordering existing sections
  • Updating contact details or social links
  • Button text or link updates
  • Background image changes
  • Logo or icon updates
  • Minor spacing and visual adjustments

All changes must remain within the original layout framework of the selected plan.

6. What is NOT considered a minor change?

The following are not considered minor changes:

  • Adding new sections or new pages
  • Structural layout redesign
  • New feature integrations
  • Custom-coded functionality
  • Ecommerce implementation
  • Complete page reconstruction

These requests may require additional services or redesign fees.

7. What happens if I use all my monthly changes?

Each plan includes a set number of minor changes per month (2 for Basic, 4 for Pro).

If needed, you can unlock one additional change for $5, or wait until your next monthly cycle resets.

8. Why does a complete page redesign cost $90?

A complete redesign involves rebuilding the page structure, reorganizing content, updating styles, and performing technical testing to ensure proper functionality across devices.

New websites follow a structured system. Redesigns require reconstructing an existing structure, which involves additional manual adjustments and validation.

9. Is ecommerce included in the website plans?

No. Ecommerce solutions are provided through our dedicated platform Catalogocr.shop, which offers specialized plans for product catalogs and online stores.

10. Can I cancel my plan and reactivate it later?

Yes. You may cancel your subscription at any time and reactivate it later without any issue.

Still have questions?

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